Once is enough!

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
Good day! I have a problem with my e-mail server. Some of the e-mails I send (once) arrives at the receiver end up to ten times. I also get this message frequently on my Outlook page:
Task 'info@stonecropguestfarm.com - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' I'm starting with you as my server administrator. Can you please help sort out the problem?
Thank you!
Photo of Eleonora Weber Williams

Eleonora Weber Williams

  • 1 Post
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  • confused and frustrated

Posted 6 years ago

  • 1
Photo of Lyall

Lyall, Official Rep

  • 142 Posts
  • 10 Reply Likes
Hi Eleonora, I am glad I reached you!

As discussed, please confirm with the recipient that they have no filters set up for your email address, if so, to please delete this and see if the issue persists. If it does, please send an email from within your Yola Mail account as opposed to Microsoft Outlook, to see if the matter reoccurs.

Please let me know if this helps.