Ongoing Problems

  • 1
  • Problem
  • Updated 9 years ago
  • Acknowledged
What is going on with Yola? I have had a DNS lookup error twice in two days.
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Illya

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  • Upset

Posted 9 years ago

  • 1
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Emmy

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Hello lllya,

Can you tell me what your domain name is, what has the problem been, have you been unable to get to your live site? If you could give me a bit more information that would help.

Thanks,
Emmy
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Illya

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Hi Emmy:

I keep getting a DNS look up error. It has become intermittent. Sometimes it is there, sometime it is not.
The domain is : http://fleamarketguide.yolasite.com
It does not appear to be working again this morning.
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Monique, VP of Customer Support

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Hi Illya

I am sorry to hear that and we would certainly like to get to the bottom of it. However, right now your site is up for me. The next time you see the error, could you note the exact time (and your timezone) and we will check it out right away.
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Illya

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Hi Monique:

If you have a time stamp of when I first posted, the problem would have been occuring then. Previously, at the time of my posting yesterday. My time zone is EST. and I suppose the problem was occurring around 8 A.M. EST.

Thanks,
Brian
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Monique, VP of Customer Support

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Unfortunately I don't have a precise time stamp. I will find out if we were having any problems around that time, but it would help if you could give us an exact time if it happens again. In the meantime I will gather any information I can, and look out for other reports of this problem.