Online store ECWID seems to be down

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
My store has been been unable to load and I cant even load the back end tools for ECWID.  It has been two days and I am losing lots of business.   Whats up?  My site is Syrenshipmodelcompany.com
Photo of Chuck Passaro

Chuck Passaro

  • 29 Posts
  • 2 Reply Likes

Posted 3 years ago

  • 1
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Monique, VP of Customer Support

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Hi Chuck

I am sorry to hear this.  Ecwid is currently having problems, which they are working to fix as a matter of urgency.  You can follow their updates here: http://status.ecwid.com/
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Stefan, Official Rep

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Hi Chuck

Good news: Your Online Store should be up and running again. We're sorry for any inconvenience caused. Please clear cache and cookies if necessary, and re-try to access your Online Store. Thank you for bearing with us!
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