Online Scheduling for mobile devices (smartphones)

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  • Question
  • Updated 4 years ago
  • Answered
I have my website created with yola.com. www.giftsurfschool.com
I use simplybook.me services for my clients to book my lessons; however, the "book now" button does not appear when visiting my site from a smartphone.
Only shows when visiting my site from a regular tower computer or laptop.

When I asked the experts at simplybook.me they replied the following:

"You need to add same script which you added to not mobile version of your site. Your mobile site not contain our script. You may contact your webdesigner/developer to solve this"

Someone please help me with this issue.

Thank you!
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Javier Bellido Fataccioli

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  • frustrated

Posted 4 years ago

  • 1
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Javier Bellido Fataccioli

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fixed!
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Stefan, Official Rep

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Hello Javier

I'm happy that you've been able to fix this issue yourself in the meantime - well done! Would you mind sharing with our users and us how you achieved the fix? Did you maybe just have to enable an HTML Widget for Mobile Publishing?
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Javier Bellido Fataccioli

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To fix this issue i followed this instructions :
"Hi Javier,

Thank you for your email.

If you add custom HTML to your site this will not display on the mobile version of your site by default. This is to prevent your site from breaking should you use a code snippet that is supported by desktop devices but not mobile devices.

However, you can choose whether you wish it to display or not. When you add code to an HTML widget you will see a radio button that says "Display in Mobile". Check this button if you wish your custom HTML to display on the mobile version of your site.

If you enable a code snippet for mobile, be sure to check your mobile site to be sure that it works and does not cause any unintended issues with the rest of your site. If it does you have the option to disable it again by unchecking the button."