online store

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
i have been trying all day to use my online shop but it always says loading store data , i have tryed all different settings but still only get the loading page
Photo of Louise New Forsyth

Louise New Forsyth

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Gop


  • 7473 Posts
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Hello Louise,

The best browsers for setting up the Store are Firefox or Chrome. (IE and Safari currently are problematic).

Updating your Java and Flash is important and these most recently have had a number of new updates.

Clearing your browser cache is a first line maintenance which works frequently in cases of sudden non-access to your store setup.