Online store blinking loading!

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  • Updated 5 years ago
  • Solved
added online store and it won't let me add pictures. keeps blinking telling me loading. I have cleared my cache ...safari 6 and it still won't work. any other ideas?
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robin black walder

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Posted 6 years ago

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Gop

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Hi robin,

If you are using a Mac/Safari with the Online Store there are some problems. The solution has been to use Chrome and this has solved the issues.

I think that FireFox will work also but can't find the reference to this.
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robin black walder

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thanks...I will chrome...(whatever that is? I will google ;-)) still trying to remember all my passcodes right now from clearing cache. i appreciate your help. hope it works and to have an online store one day soon.
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Gop

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Googling will bring it front and centre :)

Move deliberately with your store and it works beautifully.
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Emmanuel Genard

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I have the same problem but I am using Chrome any ideas about this
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Gop

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These may sound like tedious questions...because they are :)

Have you copied and pasted any rtf text ( word or website etc) and applied it to say product descriptions in your store?

If your site won't open at all have you pasted text as mentioned in any other part of your site?

If "No" to the above

Chrome is usually very good with the online Store and so is FireFox so wondering if you could try opening it with FF?
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Emmanuel Genard

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Hey I loaded the store with firefox and it worked fine
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Gop

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I am glad that worked.

Seems as if the Store is etching notches with browsers that have problems with the store app. IE; Safari and now Chrome. Hope FF holds out?
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Emmanuel Genard

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Hey, I hadn't pasted any rich text onto the store with chrome. So far FF is holding out,
Thanks
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Gop

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I haven't noticed any other posts mentioning this as yet with FF, so it is a very valuable report, Emmanuel.

Likely that at some stage another may hit the same issue and we can advise them with this experience. Thank you.

Yola developers will be able to investigate the reason why.