What are the UK postage options for the online store?

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  • Updated 7 years ago
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i am in the uk and having problems setting up my online store to recognise royal mail as my carrier ? i can process orders but postage is 0.00 any ideas. thanks
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olivia

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Posted 7 years ago

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nick

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Hi have you set up the shipping rules under user-defined methods i had set it up and still it was not adding postage to any orders.
i figured in the end that because i had not set a weight to any of my products the system was assuming that it was not a postal order and that i was offering email / downloading of the product
as soon as i went back through my products and added a weight to them the system started charging my postage rate
i hope this helps
Nick
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Gop

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Good work and advice Nick. This will probably get Olivia on track. It's the most common cause of Shipping advice failure.

The Royal Mail postage charges are probably the most complex of all. You do need to run this in a sandbox if you are calculating prices close to the bone, before opening the store for general use.
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olivia

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Thank you very much I will try everything you have suggested.