online store refund

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
hi i just purchased a year of your online store service but after using it it isnt what i am looking for how can i get a refund?
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ricorocktv

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Posted 6 years ago

  • 1
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Monique, VP of Customer Support

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Official Response
Hi ricorocktv

Thank you for trying out our Online Store. As Laura says, we will consider your request. However, we don't want to give up so easily. This is a massively powerful piece of software that can do just about anything you can think of when it comes to eCommerce. We want to be sure that it isn't just a case of you not finding the feature you were looking for, so please let us know what your needs are and we will work with you to help you get the full value of this amazing tool. So before we throw in the towel on this one I want to make sure that everyone has given this their best shot.