Online Store - Trying to change the format of the description

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  • Updated 6 years ago
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I'm trying to move from the paypal widgets to the Yola online store and so far so good, except when I copy and paste in the product descriptions I don't have the option to format. I have bullet points that all merge together when I paste into the Yola online store. I'm needing to be able to format them so they show up correctly (one under the other) in my website. Does anyone know how I can do this?
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Libby Spooner

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Posted 6 years ago

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Gop

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Hello Libby,

First of all when you copy from your PayPal widgets please do not paste them directly into your online store as there can be some hidden formatting code in there.

Take it through Notepad to strip out these codes.

When you then subsequently paste the Notepad text into the description field you should notice a formatting facility bar at the top of the field. It's pretty similar to the Yola text editor.
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Libby Spooner

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Hi, Thanks for the reply, Gop. Unfortunately, I don't see the formatting facility. I copy into notepad, then copy and paste again into the description, and this is what I see.
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Gop

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Hi Libby,

I suspect that another product entry has dumped some code into the facility and it's causing a block with the store description. This has been experienced previously.

I would go through and delete all the descriptions. How many products have you entered so far?
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Libby Spooner

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only 26 :-)

Will delete all descriptions and see what happens. Will report back once that's been done. Hopefully after deleting them I can add one and it will be fine again. Thanks.
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Gop

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I think that's a good strategy Libby.

If you want me to check any files you are welcome to send them to me: gop@designscent.com
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Jen

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Hi Libby,

It looks like this particular functionality is having problems with Internet Explorer. I will refer this issue to our engineers, but in the meantime, I suggest using Firefox to work on your store.

Thanks for your patience!