Online store will not load

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I am having problems loading up my online store for about a week. It will sit on the loading page and never bring up my items.I tried a different computer to make sure it was not mine, but it still would not come up
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Amber

  • 20 Posts
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  • frustrated

Posted 6 years ago

  • 1
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Gop

  • 7473 Posts
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Hello Amber,

There are a few maintenance procedures that you can run to attempt this:

Clear your browser cache
Update your Java and Flash as these have only recently been updated by the providers.
Use either Chrome or Firefox as there are issues with IE10 and Safari with the Yola implementation of the Yola Online Store currently.
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Stefan, Official Rep

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Unfortunately IE8 and IE9 are also affected. I'm sorry for the inconvenience and hope that using the other browsers will help.