online store will not load when I access the store as a customer

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Why do I see just a rectangular progress bar when I go the online store page on my website when I try to access my account as a customer? I have added two products to sell and I want to try to buy one to test out the site. Please help.
Photo of Sam Bryan Jr.

Sam Bryan Jr.

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Posted 5 years ago

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Photo of Stefan

Stefan, Official Rep

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Hello Sam

In order to assist you further, I'd need to know your URL to find your Yola account in our system. Please also let me know the name of your website and on which page your Yola Online Store is (if not obvious). Thanks.