order details

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  • Updated 5 years ago
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I received a payment through paypal for an order but need to get the order details in order to place the proper order. How do you get into the reports and iorders placed that will show item numbers
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Gizelda Toomer

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Posted 5 years ago

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Stefan, Official Rep

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Hello Gizelda

You must access your Yola Online Store Control Panel to view your orders and the details. You either click on the "Online Store" tab in your Yola Sitebuilder and then on "Advanced Options" in the top-right corner. Or you can open the Control Panel from your My Yola area. Click on "Online Store" in the grey menu bar at the top, or on the new "Online Store" icon next to your website listed on your My Yola dashboard. This will open the Control Panel directly. Once there, click on "Sales" and then on "Orders". You can click on individual orders to show more details.

Please let me know if this doesn't answer your question or you need more assistance.
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Gizelda Toomer

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I did that but i only see one order that was placed. I received $109.00 through paypal for an item but it does not show the item number so it it hard to figure out what was ordered,
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Stefan, Official Rep

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Hello Gizelda

Any products purchased in your Yola Online Store will display in your orders list of your Online Store Control Panel. As I can't see an order total of $109.00, and adding combinations of orders displayed won't work out to this amount, I assume that the PayPal payment of $109.00 you received was not made in your Yola Online Store. Or do you maybe have another Yola account with another Yola Online Store?