Out of the loop!!

  • 1
  • Problem
  • Updated 9 years ago
  • Not a Problem
This is all very unnerving! First alarming emails, now no access to working on my sites! Even for an old hand and enthusiastic supporter this is distinctly disconcerting. Even a good single malt is not doing much to settle my nerves. PLEASE get your users back in the loop ASAP!! Joy Lumsden
Photo of Joy


  • 19 Posts
  • 2 Reply Likes
  • worried and confused

Posted 9 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Joy

We did warn people that logins would be disabled for the release. This is a regular occurrence whenever we release new features and nothing to be alarmed about.

We also reached out to some of our most active users via email, which is the communication you received.

We will post a general communication as soon as logins are restored, as we always do.

I am sorry that you were unnerved, we certainly did not intend this.