Over 48 hours and still no website is showing under my redirected domain name

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  • Updated 9 years ago
  • Answered
It has been over 48 hours since the domain was redirected to yola and over 24 hours since I first tries to publish the site to the website and it is still not up. When I type the domain name into the address bar. it only displays the IP address.
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CyberMarl

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  • anxious

Posted 9 years ago

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Marije, Official Rep

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Hi CyberMarl,

I'm sure we can help! Can you post your domain so that we can look up the settings?
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CyberMarl

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Thanks
It is www.mabrookestate.com

cheers
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Marije, Official Rep

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I just replied to your email in Support!

Here's what I wrote:

To publish your site to your own domain, you will need to edit DNS settings on the domain so that it points to Yola. I have looked up your domain (www.mabrookestate.com) and I can see that it is not pointing to Yola.

I managed to find this link on your domain registrar's website: http://support.planetdomain.com/index.... There they explain how to add an A Record to your domain. General steps to follow:

These are general instructions on how to configure your domain to point to Yola. If you require specific help with the interface of your domain name registrar, please contact them for support.

How to configure a domain name you already own:

1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com).
2. Go to the DNS Management page.
3. Set up an A Record.
4. The IP address of your record must point to: "208.75.208.172"

If you would like your domain to work correctly with the "www" prefix you need to make sure that your DNS settings are configured correctly to support the "www" prefix. For this you need to set up two A-records; one with the hostname "@" and one with the hostname "www". Both should point to our IP address: 208.75.208.172. If you require assistance with this, please contact your domain registrar.

We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples: http://www.synthasite.com/tutorials/p....

There are also instructions on how to use ZoneEdit if your domain name registrar does not provide you with domain name management. However, most domain name registrars can assist you with an A record, in which case you would not need to use a third party service like ZoneEdit.

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Once you have configured your DNS settings, click the yellow "Publish My Site" button in Yola, then click on "I already own a domain name". Fill in your domain name and follow the prompts to publish your site.

Once your site is published to your domain the hard part is over and you will be able to edit your site and then update it with a single click.
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CyberMarl

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thanks alot for the quick reply