Own domains not showing Yola sites

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Hi there

I have two registered domains with Dreamhost and I'm trying to publish two yola sites:
http://akmknives.yolasite.com/ and http://reikilight.yolasite.com/ to the following domains respectively.

akmiddletonknives.co.za and reikilight.co.za

I'd like to double check that 184.72.229.176 is the correct ip address to be pointing the A-name record at.
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mulrooney.colleen

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  • a bit annoyed because this has worked well in the past and now its not.

Posted 5 years ago

  • 1
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Stefan, Official Rep

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Hello Colleen

I can confirm that your domain akmiddletonknives.co.za is correctly pointing to us. How long ago did you set up the A records? It can take up to 48 hours for domain pointing to become effective after first correct set-up.

However, your domain reikilight.co.za is shown as having two conflicting IP addresses for both A records, one IP address is ours, but there is another one which isn't. Please check the settings for this domain with your provider again.

Please keep me posted, and I will bring this to our engineers' attention should it not start working.
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mulrooney.colleen

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Hi Stefan

We've checked reikilight.co.za on our side, ie deleted and set up again, but I'm still seeing the same response when I try changing it on Yola.
It says there are errors and the domain is not pointed at Yola...

Help?
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Stefan, Official Rep

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Hello Colleen

Your domain reikilight.co.za still shows with two conflicting IP addresses when I look it up with a neutral domain look-up tool. This indicates that your domain settings with your other registrar are not 100% correct. Please check them again with your registrar and make sure to remove the 67.205.6.84 IP address which additionally shows for both your A records on my end.