Page di-verts in editor

  • 1
  • Problem
  • Updated 11 years ago
  • Acknowledged
Archived

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Hi...
Hi, Alex and I. have found a bug. Every now and than in the editor when you click to move something you go to a random page. I have no HTML codes. Alex experienced this with his site, tho we have both found out that its not just us. I thought it was my computer, alex thought it was his HTML codes..

Alex deleted his home page as he thought it was a bad HTML
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Shaq

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  • confident

Posted 11 years ago

  • 1
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Alex

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great i hope this problem gets sorted out!
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Kershnee

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Is there a site that is currently experiencing this so we can test this on our side?
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Shaq

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Umm. this one does it. But it doesn't happen all the time only when it wants to bug you
http://www.shaqs-ministry.synthasite.com
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Shaq

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Does not affect online site. only in editor view
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Alex

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for me it effects http://digitaldiscmakers.synthasite.com

same as shaqs it des not effect the online version.
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Shaq

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Alex... I am not a pro but you sure do have a cluttered homepage
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Alex

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i know, i am kinda re-vampin it and it not done yet. the theme will be the same but im gonna move stuff around add new stuff.

i like ban comments about my site, it helps me improve it.
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Shaq

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I am not sure what you mean by Ban??? Tho if you have more feedback from people your site will improve as well as traffic. like mine
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Alex

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srry i mean Bad

plus +

my sites layout / theme is very thin site so there is not much room.
also
i like your home page. its cool :)
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Shaq

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Well thank you... My homepage is a bit boring. I am currently trying to add more stuff that will get peoples attention
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Alex

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i like the thermometer donation counter!
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Shaq

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Well thank you. I found it on google, and it had no copyright ownership thing so i am using it
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Kershnee

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With regards to this issue, we would need to look into this. Since this seems to be an intermittent issue, it might take longer to replicate or diagnosis the issue.

If anyone else is experiencing this issue, please let us know.

Alex and Shaq - if this happens again, please let us know.
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Alex

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ok kershnee.
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Shaq

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KK.
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Alex

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well kershnee

somtimes in the theme essence when i instert a HTML code to a page it makes the side navigation bar go to the bottom of my page under my content, than i cant remove the HTML or edit the page so i have to delete it and start again. (it does not say there is an error with the HTML code)

al
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Kershnee

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Hi Alex,

This usually happens when the HTML code is invalid. Can you please post the code here for me to have a look at or you can email it to me support@synthasite.com
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Ruth

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Shaq, I think that Keshnee and Alex are discussing the relocation of navigation bar here, not the original question, which we will still need some time to work on.
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Shaq

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Sorry, i'll delete that
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Shaq

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Hi it happened again to me

Time 7:00.31PM (AEST)
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Kershnee

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Hi Shaq,

Is it possible for you to give me the exact steps of what you did that caused this to happen? You mentioned previously that this happens when you move "something" on your page, can you tell me what you moved this time?
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Shaq

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1. logged in and selected my site.
2. waited for my page to fully load.
3. i clicked on widgets folder
4. gone to another page
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Marije

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Hi Shaq - could you confirm which one of your sites this is happening to? Could you also let us know which page it redirected to?
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Shaq

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Chat Runway diverted to kids chat r2
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Marije

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Hi Shaq - I don't see any code on your index page that would redirect to the page kids-chat-rt. Please can you click on Help > Contact Support so that we can get someone to take a look at your site. Please also confirm your operating system and browser in the email.