page error when trying to view site.................

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  • Question
  • Updated 9 years ago
  • Answered
I was building my site with an online store and I've had the site for a while but i clicked on the rename site button and renamed my site because I was not happy with the name from the start but i didnt know what i could do about it. anyway now i cant get the site to come up when i type the new name or the old name in my URL. nobody can view my site what up with that ???
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Garrett

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  • upset

Posted 9 years ago

  • 1
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Ruth

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Hi Garrett,

We'd like to look into this for you. Can you share your URL with us, please?
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Garrett

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inajamrepa.com-originally
I changed it to "inajamrepair.com
but i'd like to keep it the same now(man i'm a pain in the neck)
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Ruth

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Hi Garrett,

I see that these are top-level domain names. Did you purchase the second domain name before you changed it (inajamrepair.com)?
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Garrett

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No I didn't Realize that I would have to Pay to change the domain name, So I would like to go with my original on which is www.inajamrepa.com. I had tried to change it back and see if that would fix the problem but it didn't work.
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Ruth

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Hi Garrett, just wanted to let you know we are working on this and will be back with an update for you soon.
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Monique, VP of Customer Support

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Hi Garrett

Please see our email to you dated 1 September. We honored your request with regard to your domain name, which is why it is no longer working. If you need to discuss this further, please email support@yola.com so that we can work through the problem with you.