Page Limit Error

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
Hello there! I was updating my Yola website today, and it appears that I've run into a bit of a problem: it says that I've already reached my 3-page limit for my free account, but my website already has more than 3 pages, and I signed up before the limit was introduced. Any help would be greatly appreciated.
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John Canter

  • 7 Posts
  • 1 Reply Like
  • confused and frustrated.

Posted 6 years ago

  • 1
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jeremy, Employee

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Hi John.

Sorry you are having this problem. Is this a new site or an old site of yours?

Many thanks for working with us on this.
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John Canter

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It's a fairly old website of mine. In fact, I already have around 10 pages on it. Can you please just remove the limit? I don't get why I already have 10 pages on my website and all of a sudden it's decided to make my website have a 3-page limit.

Thanks,
Austin
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Stefan, Official Rep

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Hello John

In the Yola account associated with the e-mail address you're using for this forum I can see a deleted website and an existing website. They have both been created in November 2012, and the Page Limit was introduced in the last week of October 2012. If this is the website you're talking about, the Page Limit applies.

How about upgrading your Yola account to Yola Bronze? You won't have any page limit with any of our paid packages.
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John Canter

  • 7 Posts
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But I already have 9 pages on my website?
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Stefan, Official Rep

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Hi John

It appears that due to a technical error you were able to create more than 3 pages even though you signed up after the Page Limit was introduced on Yola Free accounts.

However, you can upgrade to one of our hosting packages in order to lift this restriction, and enjoy all the other great benefits that come with your package.