If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have responded to the email you sent. This is an intermittent bug that our engineers are trying to resolve. Unfortunately, it has been a difficult one to pin down. I have sent you an email asking if you would be willing to do a webex with us so that we can pinpoint why this is happening. If you are willing, please respond to the email sent. Thanks!