page will not open. when clicked it says 'bye'

  • 1
  • Question
  • Updated 5 years ago
i am using web builder and a page will not open up. when i click on the tab it says bye and closes the web page. just before this happened i embedded a video file to the page, i reckon this is the reason why its doing it. maybe i did this wrong, however i did follow a page from this forum on how to upload a video from ''

somebody please help :)
Photo of sam mcausland

sam mcausland

  • 26 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Sam

Have you published your site since you added the code? Can the page be accessed on your live site? If so, which page is it?

If not, there may be an error in the code you provided. If you cannot open that page in your Yola Sitebuilder any more, there will be no other way than deleting that page. Do you still have access to your other pages in Sitebuilder? If so, please open your Page Manager and delete the page.

Could you maybe post the code here? Then I could try to add it for you on a test page and see if that works.