page wont load to make a site

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  • Question
  • Updated 9 years ago
  • Answered
Cant get the initial page to load so to create a site
Photo of emma harrison

emma harrison

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Posted 9 years ago

  • 2
Photo of Kershnee


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Hi Emma,

I'm sorry to hear you are having this problem. Could you do the following for me, please?

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: Clear your browser's cache -
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies -
* Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript -
* Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
* Try loading the site on a different computer or network if possible.

For more information on why your site might not load in the site builder and what to do about it, see this excellent tutorial: Tutorial -

If none of these suggestions solves your problem, please let me know.