pages won't display in Internet Explorer 8

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  • Updated 5 years ago
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Re: Internet Explorer version 8.00.6001.18702. The navigation menu displays correctly but but pages don't show. When I try to navigate to a page the tab shows "connecting" for a long time before displaying the page title - or "connecting" never leaves the tab. But the requested page never displays. The status bar shows an error icon that when clicked displays the following error details

Message: HTML Parsing Error: Unable to modify the parent container element before the child element is closed (KB927917)
Line: 0
Char: 0
Code: 0
URI: http://ccs-garden.org/raised-bed-desi...

The same problem occurs all three of my websites:
ccs-garden.org
ccs-computers.org
my2012volt.org

The same problem also occurs when using the RealPlayer browser.

However, the pages are displayed correctly in other browsers: Firefox, Opera, Safari, Chrome and Internet Explorer 10.

I use Firefox and Yola when editing my websites.

Any ideas? If this is an IE8 problem is it possible to put a message in the Nav menu recommending using another browser?
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Elden & Bea Sandy

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Posted 5 years ago

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Stefan, Official Rep

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Hello Elden

Version 8 of Internet Explorer is an oudated version and has serious security risks according to experts on the internet. We will stop supporting this browser version in the near future. The only reason to keep it for the time being is if you still have Windows XP. Microsoft announced this year that they will stop supporting Windows XP in one year, too, about nine months from now. So it's recommendable to update both your operating system and your version of Internet Explorer.

Of course you can add a message at the top of the page to point out this information to your visitors. Where exactly you can place it depends on the Style Template you chose. It will not be possible to place this message within the navigation area, though, so either above or below, depending on the Style layout. If you let me know your domain name, I can check for you where you could place it best.
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Elden & Bea Sandy

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Hi Stefan

I have three domains that all use the same template. One of my domains mentioned above is ccs-garden.org.

Thanks for the help.
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Stefan, Official Rep

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Hello Elden

For this Style Template (Simple Frame) I'd recommend to add the information at the very top of the body part of your pages, using a Text Widget. You will need to add it to every page manually, but it will be the safest way with the best customizing options. You can also go to the HTML Editor within your Text Widget, copy the underlying HTML code, and paste this code to the HTML Editor of another Text Widget on another page.

What you could also do is go to your Site Tracking code area and add some code there. Please note: This area is highly sensitive, and if your code contains errors, your whole website may break and become inaccessible and unrestorable. The benefit is that this option is effective site-wide, and you won't need to add the information to every page again manually. Here are the steps:
  1. Copy this code in full:
    <div style="color: green; font-size: 14px; font-weight: bold;">For best results, please use Internet Explorer 9 or 10 or any other browser.</div>
    

  2. In the Sitebuilder, click on the "Site" tab.

  3. Click on "Tracking".

  4. Click on "Site Tracking Code".

  5. Paste the code to the "Header Code" section on the right-hand side.

  6. Click on "Save".

To edit the properties of this text, you can change the values for color (font colour). font-size and font-weight within the code above, and you can obviously edit the text. This option will move your black header background down.

Let me know if you have more questions.