If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Please could you login to your account and open your site in the Site Builder, click on Help in the top right corner and then Contact Support. We'll get your email in Support and be able to help you there.