If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you are referring to password protection not working on your website, can you please reply with your website address so we can take a look? Please let us know if we have misunderstood your question.