Password protected page

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  • Question
  • Updated 7 years ago
  • Answered
Hi
I've created a password protected page on my website and published it. When i tried to log my username and password are invalid. I've tried to recreate the page but i'm not asked to create a new password and id. What do i have to do to reset these settings.

Thanks
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andy muller

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  • frustrated

Posted 9 years ago

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andy muller

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I found an answer !

Thanks everyone
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Kershnee

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Hi Andy,

Glad you found the answer. If anyone else is looking for an answer, here's the how to:

To check what Login ID and Password you assigned to your website:

1) Log in to your SynthaSite account and open your site.
2) Click on the "Site Manager" tab.
3) Click on "Site Password Protection".
4) A dialog box will open up and you will be able to see what Log in ID and password you assigned to your site. You can also change it if you wish.

If you make any changes to the Login ID and password, remember to update your site to make this change effective on the live version of your site.
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abwatson95

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when i log in, it keeps me logged in on that computer FOREVER!! WHY?!! i CANT USE IT ON ANOTHER COMPUTER THEN!!!!!
...thanks.
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Brianna

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Hello abwatson95,
Your login details will stay logged in until you clear your cache and history or restart your computer. This happens with any site you visit to and do not log out of or clear your history/cache.
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abwatson95

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but there is no way to logout... ok so ill just clear all cache every time i log in and don't want anyone else to be able to... so ya, every time.
thanks for your help!
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terranovadm

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I tried clearing my cache and it still logs me straight onto the site. Not only that, but every time I click a new sub-page on the site it has me re-enter all credentials. This is highly annoying.
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Emmy

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Hello Terranovadm,

There are a few ways that you can logout of your account from inside your account, can you try them and let me know if this helps at all. Here are a few screen shots: