Password Protection: Can't change my login and password

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  • Question
  • Updated 6 years ago
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I went to "site settings" and I can see my login and password, but I can't change them, nor can I see the "okay" button at the bottom of the screen. Seems like the screen has been cut off or something.

Please help! I need to change the login and password tomorrow.

Photo of Stephanie


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Posted 6 years ago

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Photo of Brandon


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Hello Stephanie,

As far as I know, there is no "okay" button. You simply need to edit your username and password, and click the "all settings" button to go back and your changes are saved automatically, no confirmation needed! So, first click the password protection icon:

Then, make your changes

And click the all setting button in the top left hand corner

And there you go! Your changes should be saved. Please let me know if you need further assistance.

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Sanja, Official Rep

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Hello Stephanie,

Please let us know if you have any further troubles with this!