PASSWORD PROTECTION MALFUNCTION!?!?!?

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  • Updated 9 years ago
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I tried to remove password protection which i had enabled on my site from a few of the pages. But when i update the website, the pages remain password locked, despite me having made them public, i need help as this is very annoying, the only way which allows the pages to be viewable by the public is to remove the ID and pass, and unlock them all....
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Neil

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  • frustrated

Posted 9 years ago

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Emmy

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Hi Neil,
Can you tell us your domain name so we can take a closer look to see what the problem might be. Thanks!

Emmy
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Neil

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Emmy

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Hi Neil,
I took a look at your site and the pages are not password protected, can you try clearing your browser's cache, this might help. Here is some information on how to do this: Clear Browser Cache.

Give this a try and let us know if you are still having any trouble.
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Neil

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Clear Your Browser

wikiHow does not yet have an article with this exact name.
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Neil

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:D thank you... i dont know why that should affect it... but it appears to have worked... thanks lol
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Neil

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oh wait...>.> can u go to this please and tell me if its password protected

presto.yolasite/notes
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Emmy

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That page doesn't open for me; it doesn't look like the page exists. Are you sure that is the url for the page?
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Neil

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any luck?
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Emmy

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No I'm sorry, that page doesn't look like it exists. When I try to go to presto.yolasite/notes, I get a page that says that page is not available.
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Neil

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presto.yolasite.com/notes
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Emmy

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Hi Neil,

Yes, I do see that the page: presto.yolasite.com/notes.php is password protected.
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Neil

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but, in my site manager. in site protection it is public... and i have updated it...
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Neil

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any luck?
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Neil

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Emmy

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Hi Neil,
Yes, I see that! Can you try clicking the "Update Site" button one more time, wait for the update to complete and then check it again. If it is still not unprotecting the page please let me know and I will have you email support@yola.com so we can take a closer look.

Emmy
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Neil

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i updated... its still the same for me... i dont know about you.. will try emailing then..
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Emmy

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Yes Neil, please email support@yola.com and I will take a closer look at your site.
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Neil

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thanks for the help anyways :D