password update failure

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
i am trying to change my password word, every time i press update password it says errors in the original password, yet it is the same password i sign in with please help.
Photo of

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes

I'm sorry that you were experiencing this issue. We had a brief problem with this functionality, but it should be working again. Please clear your browser's cache and cookies, and retry. Let me know if you still get stuck.