Payment for removing the Yola link

  • 1
  • Question
  • Updated 8 years ago
  • Answered
Is the payment for removing the yola link from my website only for one year or for good? Do I need to pay it again every year, so that yola link won't appear at the bottom of my site again?
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Ypsilon

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  • confused

Posted 9 years ago

  • 1
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Marije, Official Rep

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Official Response
Hi mophlex,

Yola Link Removal is no longer sold as an a la carte option, and is now included in the Yola Silver package. Having purchased this feature before means that you will have Yola Link Removal for life, and that you are a Yola Bronze account holder. You will not be asked to pay any renewal fees for the Yola Link Removal in the future.

If you decide you would like to upgrade to Yola Silver from Yola Bronze, you will receive a 30% discount when you upgrade and purchase Yola Silver. You will then still receive a domain credit to purchase a new domain name or renew your domain name for an additional year, which also includes domain privacy registration for that year.

For more information on Yola Bronze, please click on this link: http://www.yola.com/customer-support/.... For information on Yola Silver: http://www.yola.com/customer-support/....

Please let us know if you need any other information.
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Domefavor

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Man, I can't believe this. Well I guess I have to live with this, or possibly change site host. But the chances of that are still 50:50
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Jean

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Domefavor, I hope you're not too disappointed by this. Consider the site builder and hosting is free, it's not unusual for Yola to have a link in place on each site. With some hosts, the fee for removal is $50, which is more than upgrading to Yola's Silver plan. And with Silver, you get so much more.
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Ypsilon

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I paid for removing Yola link in 2009 when Yola link Removal was still sold separately. As you said, "Having purchased this feature before means that you will have Yola Link Removal for life" & "You will not be asked to pay any renewal fees for the Yola Link Removal in the future" and yet this Yola link now appears on my site again. Why? When I click the button to try to remove Yola link, it says I have to upgrade to Yola Silver!
I have also paid for my domain that expires in 2013.
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jeremy, Employee

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Hello Ypsilon,

I am sorry you are having this problem. Could you please email us at support@yola.com and we can assist you further.