If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Hi there, i just got an email saying my bronze account subscription payment has failed however i am on silver package and all the account details are ok and in date and my domain details are also in date. I'm worried my website will go down...
My apologies for the very late reply.
Can I ask you to please write us an e-mail to firstname.lastname@example.org? For your issue we'd prefer an e-mail conversation to a public forum thread in order to protect your privacy. I promise it won't take another 48 hours until we reply to your e-mail request. Thanks.