Payment made but website still down

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
I renewed my bronze subscription last Friday. When will my website be back in action as I rely on it for business contacts?
Photo of Celia Spears

Celia Spears

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Jackie


  • 640 Posts
  • 35 Reply Likes
Hi Celia,

I can confirm that we received your payment to renew your Yola Bronze hosting package, and your site is online for me:

If you are still unable to see it, could you let me know what message you receive? You might want to try clearing your browser's cache to see if this resolves the problem.