Payment made through Paypal but site not showing renewal

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  • Problem
  • Updated 6 years ago
  • Solved
Previously reported problem on www.wyliepercussion.com update: Payment was made to yola.com on March 1 through paypal.
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tracene.nechamkin

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi tracene.nechamkin,

We see that your Yola Silver subscription and tylernechamkin.com were both renewed on 3/1/2012 but wyliepercussion.com was not renewed. If you wish to retain it you can still do so even though it has expired by clicking the "try to renew" link in the "Domains" section of your MyYola account.

Please let me know if you need any further assistacne with this.
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tracene.nechamkin

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I thought I renewed the site (shows auto renew to next year) for www.wyliepercussion.com, however it is not showing up. I also have another one that is to renew, www.tylernechamkin.com. Can you tell me what I need to do to renew these domains?

Other possible solutions say to click on the renew button, there isn't a renew button for me to click on.

This reply was created from a merged topic originally titled
Trying to Renew.
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Laura Thomas, Social Media Coordinator

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The auto renew was set for a time in the past so it wouldn't trigger payment. I removed it and you'll now see a "try to renew" link in the "Domains" section of your MyYola account. So sorry for the confusion!