If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
As your domain is not yet registered with us, I'm afraid that I won't be able find your Yola account in our system. I also tried the e-mail address you use for this forum, but no luck.
With regard to requests including private information, such as payment-related requests, and to be able to connect you with your Yola account, I'd suggest that you send us an e-mail via our Contact Support Form. Thanks.