Payment problems

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I am having problems paying for the silver account and my domain - something about internal payment rules. I am in South African but am trying to make the payment using my Bank of America account.

Any help out there?
Photo of Brad Price

Brad Price

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 1
Photo of Stefan


  • 4448 Posts
  • 190 Reply Likes
Hello Brad

Yes, this was expected because of our general strict rules to avoid fraud. I'm sorry if it caused any inconvenience for you.

I've checked your Yola account, and it seems you successfully used a different payment method in the meantime? Your purchase is shown as successful.

Thank you for your flexibility and choosing Yola – I hope you will enjoy our service in future. Please let us know if you have any questions or problems, and we'll be happy to help. Thanks.