Payment Query

  • 2
  • Question
  • Updated 7 years ago
  • Answered
Good afternoon, I was charged £23.95 on 01 Dec 12 marked on my card account as "YLA*" - can you tel me what this payment was for, please ?
Hugh Taylor.
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Posted 9 years ago

  • 2
Photo of Gop


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Hugh hi,

Yola will be back to you re this on the 2nd of January. Currently all off enjoying food and cigars in Cuba.
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Francois, Employee

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Hi hugh.taylor,

I have asked our Payments team to look into this and provide you with an answer. I need to inform you that we are offering intermittent support for the festive season, so you may only get a reply after the 2nd of January, as Gop stated.

We will, however, aim to resolve this for you as soon as possible and appreciate your patience while we work on it.
Photo of Jackie


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Hi Hugh,

I have looked up your payment and it was used to purchase for 2 years. I have recent your receipt for your reference.

I hope this helps!

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Good morning, and many thanks - understood and now recognised.

Hugh Taylor
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Thanks for letting us know that all is well now.
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Michael John Cole

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I was charged £28.14 on 1/3/12 and then also £2.95 each month to date, which is marked on my card account as "YLA*" 855-9329652 CA - can you tell me what this payment was for, please?

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Laura Thomas

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Hi Michael,

Yola is a website builder and host and we also offer domain registration and other features. If you do not believe you signed up for our services, please submit a request to support here so we can assist you further.