If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Using your Get Satisfaction e-mail address I was only able to find a GBBO Yola Bronze account (GBBO = Get Britisch Business Online programme in which you are participating). I couldn't see any payments that we charged you, either. Are you talking about a different Yola account? Please provide your login e-mail address to this account (no password) or the URL of your published Yola website, so that we can assist you further. Thanks.