Paypal 'postage & packaging' trouble

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  • Updated 7 years ago
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I have many customised 'add to cart' buttons on my webpage which I created directly on paypal however I am finding that if a customer selects multiple items they are charged for postage and packaging on each item rather than just once for the whole transaction ... any ideas on how I can resolve this issue? Thankyou
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torzz92

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Posted 7 years ago

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Sanja, Official Rep

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Hello Torzz92,

I am not sure how this can resolved. I suggest contacting PayPal.com to see if they have a suggestion on how to address this issue. Here's a link to their Help Center: https://www.paypal.com/ca/cgi-bin/hel....
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Gop

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Hello Torrz,

I hope that i have understood your query.

You can only have one product per cart and you can have many carts? Each cart having to be individually checked out? Is that correct?
If so then you need to switch over to another button type:

The "Buy Now" button is a single product addition and subsequent checkout. I think that this is the button that you are using.

If you select the "Add to Cart " Button, this will allow you or rather your customers, to gather products from your store and do a single check out for all the contents collected.

If you are selling a number of products I am sure that you will find one of the free shopping systems of benefit. Basically you create your inventory with or without pictures, establish the price you want to sell them for and some shipping options.These systems certainly make your hopping building much easier an keeps all the variables in Check. Cashie is another product which takes a commission on sold items only. Cashie really just puts PayPal into an organised frame work. Both carts work well with Yola and Ecwid has specific Yola installation instructions. Both have video tutorials and neither are difficult to follow.

Depending on where you are and who you select for shipping, you may find that the shipper will link directly to your PayPal checkout and you don't have to go through a process of creating shipping rules.

http://ecwid.com is a particularly easy cart to use and is free for 100 items or less in your inventory. (If over 100 items in your store, they then offer the same cart at a flat $17 per month ).