PDF problem

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  • Problem
  • Updated 4 years ago
  • Solved
Hi - My website is having problems with a PDF file (newsletter) I uploaded. The file opens on my computer and in the preview, but not on the Published site. I get an error that the file has been corrupted or something. The website is: http://gammadeltachapterassociation.y... Then go to the Newsletters Page and open the newest (top) PDF for the July2012.pdf newsletter. Can you help?
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cb6877a

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Posted 6 years ago

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smithy

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i am able to view it, but i can't seem to download it
http://gammadeltachapterassociation.y...
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Jen

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Hi,

It sounds like you are using Google Chrome, and being affected by an issue with their built-in PDF viewer. I have responded to the email you sent with more information.

I hope that helps!

~Jen
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stephen c. alicandro mace

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i am having the same problem... but on multiple browsers. Also, when I attempt to open my yola control panel in firefox, I cannot select other sights, only the default on top. Rather, I can select it... but since there is no "GO" button, for some reason it don't auto-load the new page. Am I making since? Anyways, my sight is www.seemorebones.com any help would be appreciated.
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Stefan, Official Rep

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Hello Stephen

Temporary glitches for the Site Selector can happen. It mostly helps if you just refresh your My Yola page, using your browser's refresh button. If this doesn't work, you may have installed an add-on which interferes with our software, e.g. "do not track plus" – please see this thread for more information.

For the PDF problem, can you please let me know on which of your pages your PDF document is?
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stephen c. alicandro mace

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Thank you. Ghostery was totaly my problem. But it has not solved the PDF thingy. So, here is the link you requested. There are three handouts, heart, and two "strokes" pages.

http://www.seemorebones.com/anatomy.php

Thanks again!
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Stefan, Official Rep

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Hi Stephen

Unfortunately I'm unable to replicate the error you're reporting. When I open the URL you provided in any of our supported browsers (all newest versions) and click on the PDF link, your PDF doc opens for me without any problems.

Can you please tell me again what exactly happens when you click on the link on your end? Could you maybe provide a screenshot, or let me know the error message? Are you using the latest versions of your browsers? Did you install the newest version of Adobe/Adobe Flash?
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Whitehead

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Hi, try this pdf document reader from a technical third party which allows for viewing and editing of pdf document and many other pdf barcode reading and creating add-ons functions.
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micagordon

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Try safari, it ever help me open the file which firefox cannot open, or you can try to install a pdf reader.