Phishing site notice on brower after entering pay pal features?

  • 1
  • Question
  • Updated 8 years ago
  • Answered
Why does my site when entered in a search engine gives a phishing message that my site may not be legit? I just added pay pal Can you check this out for me and see what I did wrong?

www.backyard-buddies.com
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Hatcheck Girl

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  • confused

Posted 8 years ago

  • 1
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jeremy, Employee

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Hi there,

I am sorry you are having this problem.

Would you be able to tell me what the message you are seeing says? If you could attach an image of what you see to your post it will be most beneficial.

Many thanks for working with us on this.
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Hatcheck Girl

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Thank Jeremy Here it is. You'll notice that it happens in explorer and not in firefox. However, a lot of people still use explorer so I need to know why it's doign this. I certainly don't want anyone to be too scared to make a purchase over this.

i know I would be if I saw this.
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Nazlie

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Hi there Hatcheck Girl

It looks like you have forgotten to attach the screenshot image for us to see?

Thanks
Nazlie
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Hatcheck Girl

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Sorry forgot to upload it in my haste

upload it in my haste.
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Marije, Official Rep

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I'm sorry if this is a stupid question, but could you let us know what toolbar that is in your browser? Is it part of Internet Explorer or from other software that you've added? For example, antivirus or defender software.
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Hatcheck Girl

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I used Firefox for working on the website which is behind the explorer screen shot showing the error. I know Firefox is prefer for Yola but not everyone uses Firefox so I was wondering is this message going to show up for people who use certain web browsers?
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Monique, VP of Customer Support

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Hi Hatcheck Girl

Marije is offline right now, but I am answering on her behalf. I think the reason she asked about the toolbar on your screenshot is that it looks like you have some anti-virus software installed on your version of Internet Explorer and we need to find out what it is. Anti-virus software can sometimes return false positives and you would need to report this to the software company.

However, when other people view your site in Internet Explorer they will not see the warning unless they have the same anti virus software as you.

For example, I have attached a screenshot of what I see when I view your site in Internet Explorer:

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Hatcheck Girl

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yes I do have that good to know it's just me and not something else. Thanks!
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Monique, VP of Customer Support

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Happy to help. I see that on the warning message there is a link you can click on to report whether the site is phishing or not. I recommend you click this and report that your site has been incorrectly flagged. This may help with getting the warning removed.
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Hatcheck Girl

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I've finally gotten this site up and running and noticed on several search engines I still have this issue haunting me since this page is linked to my web site. Is there anyway to remove this page from Yola? Or at a minimum strip the website address so it's not showing up in search engines.
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Antivurus and spyware programs will look for malware, anti-phish, etc on each site you look at through your browser. Some of the factors for detection is the 'history of a site/ reputation, security credentials' - it is common for "new websites" to get a 'yellow alert/ suspicious/ proceed with caution' for the website - it does not necessarily mean the web site is 'bad or suspected of spewing malware' but it should be duly noted that real bad "phishing" sites can also be new websites - and they can try to steal info/ or spew malware

In your case the image below (screenshot of my Zone Alarm antivirus) states that your site is NOT a known phishing or spyware distributor. It does state that your website is under 3 months old and I have read that is the only reason that your website shows up as suspicious in browsers with antivirus installed.



If you cannot wait for the three months to pass and you need to show your site is trustworthy you can get a security certificate to show the antivirus and spyware programs as well as search engines that your site is trusted. GoDaddy is offering a 93% discount for 1 year service at $12.99

http://www.godaddy.com/Compare/gdcomp...

I think that if you want to get your site off the suspicious alerts list you should look into purchasing some sort of certificate. While you can get one anywhere GoDaddy is clearly the cheapest.


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