Phone support?!?

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  • Question
  • Updated 9 years ago
  • Answered
the Silver package lists 24/7 phone support as one of the included features, however i am getting a recording when i call...?
Photo of Cheryl Barclay

Cheryl Barclay

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Posted 9 years ago

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Photo of Brianna


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Hi Cheryl,

Thanks for bringing this to our attention, I will make sure that gets corrected immediately. Telephonic tech support is available on weekdays from 8am-6pm EST (12:00 noon -10 pm GMT), and is currently available in English and Brazilian Portuguese. If you are calling after hours, please feel free to leave a message.

Please keep in mind that you have 24/7 email support available at Thanks!