Photo Gallery widget - missing plug-in?

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  • Updated 9 years ago
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Trying to use Photo Gallery Widget from Yola... but can't see the photos there.. i just see the boxes.. Any plug-in missing?
Photo of krishyogi9


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Posted 9 years ago

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Photo of Nazlie


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Hi krishyogi9

You may have this problem if the file names of the pictures have special characters such as , & % ! " () and so forth.

To check this:

  1. Go to Site > File Manager.

  2. You will see the file names underneath the pictures. If any of these have special characters, you can rename it so that there are only alphanumeric characters in the file name.

  3. Right-click on the picture and select "Rename" from the drop-down list. You will see the picure's full name and extension, e.g. IMG(123).JPG. Change the name in the field to something like IMG123.JPG

  4. Click "Rename File" to save the changes.

You will then need to add the new files to the Picture Gallery so that they display correctly.

I hope this works for you. Let us know if you need more help.