photos on my website

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  • Question
  • Updated 10 years ago
  • Answered
I cannot get my photo from the file manager and onto my page. I got it there once, but it was huge so I tried to edit to resize and ended with a big black square where the photo was supposed to be. When I went back to the file manager, I saw that the photo itself had become a black box. What happened? How do I get my photo back in the file manager and how do I edit it for the proper size? I'm trying to provide a friggin' good FREE service for wanna-be screenwriters, but I can't even help myself with this web design! Help! Esther
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Esther Luttrell

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  • totally frustrated!!!

Posted 10 years ago

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Photo of Monique

Monique, VP of Customer Support

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Hi Esther

Can you tell me what the filename and the filesize of your photo is?

You could resize the image with any image editing software and then try to upload it again. If you don't have any software like this you could try - a powerful online photo editor. If you go to their website directly you can adjust both the dimensions and the filesize of the image and it should then be a lot more manageable.