Pic problem

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
I found it hard to upload my pics on my web a2a.yolasite.com i done 3 into the Guatemala file but now wont let me anymore i clear the cache and my connession is ok i repetelly have reported this problem. Very annoying try sometime for hours to upload pics and comments no result!!;(pics shld be already uploaded but cannot save them so they are not visible help?.
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CinziaS

  • 30 Posts
  • 1 Reply Like

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello CinziaS,

I'm sorry to hear this. I'm wondering when you try to upload your pictures, do you find that it's hanging (doesn't stop loading)?

If so, we are experiencing some issues with this. This has been escalated to our engineers who are working on finding and resolving the problem as a matter of urgency.

We understand this is frustrating, and appreciate your patience. If this does not quite describe your problem, please can you detail the problems further so that we can find a way to address this. Thanks.
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CinziaS

  • 30 Posts
  • 1 Reply Like
Yes doesnt stop loading or saving i manage 3 photos in 2 weeks.....;(((( but is all cool hope u find a solution pls email me as i dont get. The notifications when some reply on here! Thanks
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Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi

We had some problems with files not loading. Our engineers have been working on a fix and this problem should now be resolved.

If you are still having trouble uploading pictures, please do let us know your website so that we can test it in more detail.

Thank you
Nazlie