Pictures don't show up

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
After building a page and updating the site, the pictures of the page won't show

The files are stored in the filemanager. I have this with several pages.

Tried to rebuild it several times in firefox, chrome and safari, no luck

Very dissapointed about this.
Photo of Ron Bollen

Ron Bollen

  • 40 Posts
  • 1 Reply Like

Posted 3 years ago

  • 1
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Ron, 

Did you edit the affected pictures using Photoshop by chance? The problem could be that the
images have a CMYK color mode attached to them which is not web
friendly. You can reset your color mode to RGB-16bit and you
will then be able to upload them and view them on your site. An easy
way to do this is instead of just selecting "save", choose "save for
web" in Photoshop. The image will then be automatically saved in the
correct format.

Please let me know if this doesn't solve the problem!