Pictures not loading & links not working........HELP please

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Hi there,
Our site is having some issues with a lot of the images not showing at all (not even the dreaded red cross), we also have a download page & when the images actually show the downloads return this error message:
Error 404 Not Found Not Found Guru Meditation

This is reported to be happening to numerous users in different locations, different browsers & providers.

This is our site:
http://www.largebreeddogrescue.com/

And this is the download page:
http://www.largebreeddogrescue.com/do...

You guys have been a fantastic help when I have had issues before so I am really hoping you can assist me with this.........Pretty please
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vex

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  • anxious but hopeful

Posted 7 years ago

  • 1
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Nazlie

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Hello vex

I've taken a look at your downloads page and I see the problem you are having. It could be related to a technical issue we had over the weekend.

What I can suggest, is that you add the images to your downloads page again and then republish.

Sorry about the inconvenience around this issue. The technical issue was resolved, but there may be some display problems on some sites.

Nazlie
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vex

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Thanks for the reply Nazlie,

It is not just the download page, it is across the whole site & even the banner is not showing up some of the time. I have done as you suggested, (although not every image on the site yet) & republished but it has not made any difference, in fact I think it is actually getting worse.

Any help advice you can offer would be very much appreciated as we have people trying to look at the dogs for adoption & trying to download forms getting very frustrated, giving up & going elsewhere to give a dog a home :(
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Nazlie

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Okay thanks for the update. I'm going to investigate this in more detail. I will let you know when I have more information.
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vex

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Thank you.......Fingers crossed
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Nazlie

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Hi vex

Thanks for your patience while we worked on this issue. Our engineers found the problem and were able to fix it.

The images are now showing on your site :)

Nazlie
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vex

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Thank you so much Nazlie

There will always be issues as with everything in life but the support from Yola is fantastic!

I love you guys!!!

:-)
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Nazlie

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Thanks so much, vex :) Happy we were able to resolve it quickly!