Pictures not uploading

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  • Question
  • Updated 8 years ago
  • Answered
I first had this problem last night but thought maybe it was the picture. But the same thing is happening today with a different picture. The uploading bar comes up but the picture never uploads, the bar never moves. I have been adding pictures for years and have never had this problem. Any suggestions?
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Katie

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Posted 8 years ago

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Kershnee

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Hi Katie,

Sorry to hear this. Please can you try the following, it might help resolve this issue:

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: Clear your browser's cache.
* Check that you are using an updated version of Flash, click on this link.
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
* Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
* Try loading images in a different browser (eg. Firefox, Safari, Internet Explorer).

If none of these suggestions resolves your issue, please let me know.
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SamI

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i clearede catche
accepted cookies
java script enabled

i tried other browzer too
still da same prob
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Nazlie

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Hi Saml

Are none of your pictures showing up at all? Can you please post your site URL so I can take a look at it?

Thank you
Nazlie
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Carley Scott

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having the same issue. No images are loading. Site just stalls. No problem loading images to other sites from this computer though.
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diane

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Hi, Carley,

Did you go through each of the steps in Kershnee's post above? Please do so and also update Java and remove any text pasted from a word processor such as MS Word. Please let us know how this goes.
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SamI

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SamI

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and i dont think dis is ma prob as i tried uploading vids to imageshack and can upload images too facebook
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Sanja, Official Rep

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Thanks Sami for sharing your URL.

This is what I see on your Picture Gallery page. Please let me know if you see something different or if I am looking at the wrong page.

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SamI

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oh god those are previously uploaded images of 6 months ago

that time i could upload
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Sanja, Official Rep

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Hello Sami

Do you have different pictures in your Sitebuilder? It could be that you still need to update your published site by clicking on the green "Publish to the web" button. If you still need further assistance, can you please send us an email to support@yola.com so that we can work more closely with you to address this?
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SamI

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ok fine i will email yola

dont u have a fb acc,i could send ya da username and pass so u can try and upload an image den

well thats how much i love yola