pictures still will not upload- help!!

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  • Updated 7 years ago
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my pictures will not upload to my site which isnt live yet. tried all the usual stuff. just get the dialogue box saying my picture is uploading but nothing is happening. no blue bar appears and the only way i can continue is to cancel.
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lauramcalvin

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  • frustrated

Posted 7 years ago

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Nazlie

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Hi Laura

Sorry to hear you are having this problem.  I'd like to help, but I need some more information.  Can you tell us what you have tried to help resolve this issue?  Which browser are you using? Did you try a different browser?

Nazlie
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lauramcalvin

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Hi there,
I am using firefox (the latest version)

I have cleared the cache, downloaded the latest version of firefox and flash, i have checked that i can accept cookies. I have logged out and back in to yola. I have restarted the computer etc. I have also tried to upload different pictures of different sizes.

Thanks,
Laura
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Nazlie

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Hi Laura
 

Thank you for the additional information.  Please try a different browser, e.g. Chrome, Internet Explorer or Safari to see if the problem resolves.

Nazlie