Yola Mail not working

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  • Problem
  • Updated 6 years ago
  • Acknowledged
  • (Edited)
once again im here with the same question, and to be honest im very pissed off, so heres the thing i have paid for two email address and they wont work, so guys fix this or refund my payments, its been a week sense i first brought this to your attention
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xlick4funx

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Posted 6 years ago

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Stefan, Official Rep

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Hello xlick4funx

I'm sorry that you are experiencing problems with Yola Mail, and that you have been waiting for an answer from us.

I found an e-mail from you in our inbox, sent on 28 March, to which my colleague Nazlie has replied telling you that she hadn't been able to find your Yola account in our system using your e-mail testodec@hotmail.co.uk. We didn't receive a reply from you. I was also unable to track your account by this e-mail. We'll need the e-mail that you use to log into your Yola account in order to help you further. You can also provide your URL here. Thanks.
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xlick4funx

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ok guys when i try to access my mail, i told i have entered the wrong password, now i have to mail accounts with you and im getting the same message from both of them that the password is wrong,

This reply was created from a merged topic originally titled
mail login.
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xlick4funx

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ok heres the mail i use to login escortboys@hotmail.co.uk my site is www.irishescortboys.com

so i have paid for two email address and none of them are working

This reply was created from a merged topic originally titled
email.
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Stefan, Official Rep

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Hello xlick4funx

Thank you for providing your details to enable us finding your Yola account in our system. Please do not open more new threads, but stick to this thread when you post about this same issue. You can be sure that none of your post gets overlooked. Thank you for your cooperation.

I have checked your Yola account and was able to replicate the error you reported. When I navigate to your Yola Mail page on your My Yola dashboard, I can see that your mailboxes are not displayed there. This is an error, and we will fix it for you as soon as possible.

Can you please try this URL as a workaround in the meantime and see if you are able to log in from there? http://mail.irishescortboys.com/mail

If not, you will be able to change your password once we have restored your Yola Mail page, and then be able to log into your Yola Mail account.

I'm sorry for the inconvenience this is causing you, and I will keep you updated on this matter.
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Stefan, Official Rep

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Hello xlick4funx

Your Yola Mail has been fixed, and I can now view your mailboxes in your Yola account. Please let us know if you should not be able to access your mailboxes. You can also change the password under your Yola Mail tab in your My Yola dashboard.