Please e-mail support to transfer co.uk domains (Change IPS tag)

  • Announcement
  • Updated 2 years ago
Due to requirements at the registrar level, requests to transfer co.uk domains currently require members of our customer support team to access records not available within MyYola. In order to insure we only transfer domains at the request of the domain owner, and to insure we have done everything in our power to assist you with your domain registration needs, please email us using our Support Form to initiate your transfer request. Please select "Putting my site on the web (publishing & DNS)" as subject of your request.

Please be sure to contact us from the email address associated with your domain in order to confirm your identity as the domain registrant.
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Laura Thomas, Social Media Coordinator

  • 4268 Posts
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Posted 3 years ago

  • 1
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valerie.livingstone

  • 13 Posts
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I am trying to get my website pointing away from Yola. I have requested this 3 times now and have still to receive a reply.

This reply was created from a merged topic originally titled
I have requested 3 times now to have my website pointed away from Yola.
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Justine

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Hi valerie.livingstone,

Our team has confirmed that they have contacted you via email and are working with you to resolve this problem. If you haven't received any emails from them, please check your spam folder.

Thanks!
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valerie.livingstone

  • 13 Posts
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The help you need,
whenever you need it.
Community powered support for Yola!!!!!!
It certainly doesn't feel like that! I did receive a phone calla and e mails, late last night. The e mail asked me to provide certain information, which I did do straight away. However, I have heard nothing since. Not even an acknowledgement that my e mail was received. As I sent it twice from two different e mail addresses it is extremely unlikely that it has not been received. Yola support is very slow, i have read other comments and there defo seems to be a problem with response times. As ths point I don't feel I could recommend Yola to anyone based on my experience so far.
Valerie Livingstone
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valerie.livingstone

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Thankyou.. I have now had my problem solved.
Valerie Livingstone
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Renren Chinese

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Thanks.

This reply was created from a merged topic originally titled
Can you please change the IPS tag of renrenchinese.co.uk to ENOM.
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emcom website design

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This reply was created from a merged topic originally titled
Where can I change the IPS tag of my domain?.
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Samuel Lewis

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When I try to transfer my samlew.co.uk domain to webs.com I have to unlock the domain, when I try unlocking and saving it says "There was an Error: error" HELP ME!!!

This reply was created from a merged topic originally titled
Please HELP!!.
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jon.free.candid

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I'm am trying to transfer my site but haven't received a code. Domain is candidonline.co.uk

This reply was created from a merged topic originally titled
Auth Code.
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gary.insley

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I have unlocked my domain and the 60 day period has passed but i have not received any emails with my authorisation code or how to move my domain. Can anyone help me?

This reply was created from a merged topic originally titled
Transferring Domain away from Yola.
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Mike Rogers

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I am trying to transfer my domain away from Yola, and I haven't received the unlock email and need to change the IPS tag to 123-REG. (auto-smart-uk.co.uk)

This reply was created from a merged topic originally titled
Transfer domain away .co.uk.
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Christine Hammersley

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This reply was created from a merged topic originally titled
Can you tell me how I can change the IPS tag to daily..
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Marc

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We are trying to transfer a domain (www.thai4dummies.co.uk) away from Yola to UK2.net but we are not receiving the transfer email at menokarma@gmail.com like we should be?

This reply was created from a merged topic originally titled
Not received transfer email for domain.
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Dylan Duffy

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Would it be possible to change my IPS Tag to GODADDY

This reply was created from a merged topic originally titled
IPS Tags.
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Nazlie

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Hi Dylan

I just replied to your email. We were able to add the IPS tag to your domain.
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Sam Lucas

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Hi,

My domain name is wordslooknice.co.uk and I need the IPS tags changed to DAILY

Thanks

This reply was created from a merged topic originally titled
IPS tag needs changing.
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Matthew Hoare

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Hi,

My domain is mhoare.co.uk and i need the IPS tag changed to GODADDY

Thanks
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Stefan, Official Rep

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Hello Matthew

I'm afraid that we cannot process account-related request on our public Support forum. Please contact us via our Contact Support Form, and make sure you're using the e-mail address associated with your Yola account. Thanks.