Can't delete picture in Picture Widget and keep getting error messages in Sitebuilder

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
  • (Edited)
I keep deleting a widget/picture(it's the one with the pic of cookies and says, (cookies and milk never looked so good) and it keeps coming back over and over again, even after saving the page when done.

Also I want to make the fonts in the menu area bigger and don't know how to do it. On top of these problems, I keep getting errors/box that pops up on the pages that says, invalid widget id I69, cannot find component HTML, then I click OK and another box pops up with a small box to check or leave unchecked "prevent this page from creating additional dialogs" I also get the same error of the I69 when changing the page style, but the code is I70. I have used YOLA for YEARS and never had so many problems. Please help.
Photo of christina


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  • frustrated

Posted 7 years ago

  • 1
Photo of Stefan


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Hello Christina

I'm very sorry for the amount of issues you're experiencing with Yola right now. Can you please provide me with some more information for me to be able to assist you best:
  1. On which page do you have the picture you can't delete? Could you maybe post the URL?

  2. Can you please let me know which browser, browser version and operating system you are using?

  3. The error message you quote could indicate a code problem on your website. Have you recently added custom code to your pages, or added code by a third-party provider? If so, to which page(s)?